About K L Care
K L Care provides care in the community to vulnerable adults both male and female aged 18+ who require assistance in order to remain living independently at home.
We currently cover - Rhyl, Meliden, Prestatyn, Dyserth, Rhuddlan & St. Asaph.
Welcome to K L Care Limited.
K L Care is owned and managed by Karen Wylie who has many years’ experience of working in the Domiciliary Care sector. She holds her NVQ Level 4 Health and Social Qualification and Registered Managers Award.
Karen is currently Responsible Individual and Registered Manager.
K L Care has a excellent team of care workers and pride ourselves on a professional and dedicated service where clients and staff feel valued.
Our Client Information Guide and Statement of Purpose is produced to hopefully answer any queries you may have but if any further information is required, we are always available to assist with any concerns you may have.
Contracts are obtained from both Social Services and Private Clients. Care and Support Plans are discussed and agreed as per our Admissions Policy before your care commences.
We aim that all services provided by us comply with the requirements of our Regulatory Body – Regulation and Inspection of Social Care with the Care Inspectorate Wales (CIW) abiding by the Social Services and Well Being Act 2014 and Welfare of Future Generations (Wales) Act 2015.
365 Care
We operate a care support service 365 days per year, covering early mornings through to late evening calls.
We provide a high-quality professional service to our Clients in their own homes whilst promoting their independence, taking into account abilities and preferences whilst being mindful of privacy and dignity and enabling you to make choices on how your care is delivered.
We will assist, where practicable and safe to do so, that there are opportunities for social interaction and will strive to ensure you enjoy the best quality of life at home.
Our Mission
Respect for People – Listening to and being considerate
Delivering positive Outcomes, however small
Quality – Providing best possible support
Working Together within the community using connections and relationships
Common purpose the well-being of individuals in our care
Our Vision
Age does not matter PEOPLE DO.
We all have choices which is a fundamental part of living.
People are at the heart of what we do and it is important to have empathy and kindness at all times.
K L Care ethos is very much a hands-on approach from the management, to ensure that we know and understand our clients as much as possible, and that they feel part of our community.
This is achieved by a thorough initial assessment and What Matters conversation. A Care and Support Plan is developed and changed over time as care needs change.
Our Aim’s & Objectives
K L Care believes that every person has the right to lead as independent and fulfilling a life as possible. In this respect the following are fundamental to clients in the delivery of care provision:
Providing a person centred, flexible and outcome-focused care and support plan ensuring client involvement in discussions over their personal care and how care will be delivered and in all on-going reviews
Ensuring that clients are able to make informed choices
Clients are respected as individuals with individual needs, wants and desires, recognising and respecting maintenance of dignity and self-worth.
To fulfil his/her potential for personal choice of lifestyle and opportunities.
To a Care Service that does not discriminate on the basis of race or ethnic origin, creed, colour, religion, political affiliation, disability or impairments, marital status, parenthood, sexual gender or sexual orientation.
To refuse anybody entry to their home. This will include the Care Worker where the Client feels an element of incompatibility, as he/she perceives it.
The importance of continuity of care and keeping to a minimum number of carers attending visits to enable trust to be built up over time